FAQ

Questions and answers

How signing works, what it costs, what is kept, and where our words come from. Anything else, ask us.

Signing

In the United States, electronic signatures carry the same weight as ink under the federal ESIGN Act and state UETA laws when the signer consents to doing business electronically and the record can be retained and reproduced. Every signer here consents before signing, and the pact's sigil (its certificate of completion) records who signed what, when, and from where. Some documents (wills, certain court filings) are excluded by law; check with counsel for your use.

No. They get a private link by email, review the document on any device, draw or type their signature and are done. Only the sender needs an account.

In the order you list them. Each signer is invited only when the one before has finished, with a link that works for their turn alone. People added as CCs sign nothing; they get the finished copy when the pact is sealed.

Yes. A signer can decline instead of signing and say why. The pact stops there, you are told by email, and nobody after them is invited.

Every pact has a signing deadline, which you set when you create it. If the deadline passes before everyone has signed, the pact lapses: its links stop working and nothing more can be signed. Start a new pact from the same template to try again.

Yes: void it from its page. Every signing link stops working at once, and the signer whose turn it was is told it was withdrawn.

Documents and pricing

PDFs and Word documents (.docx), up to 10 MB. Word files are converted to PDF on our server first, so what signers see is exactly what you see. A scanned PDF has no selectable text, so export from the original document instead.

Open it in Word or your PDF editor, type the glyphs where fields belong (set the text colour to white if you like), and save. How it works lists every glyph. On a paid plan you can skip that: upload the document as it is, even a scan, and drag the fields onto its pages. Fields found from glyphs open in the same editor, so you can move those too.

Sending a pact uses one document for every three signers, rounded up: one to three signers is one document, four to six is two. CCs are free, and so is sending a signer a new link. Every plan includes documents each month, and packs of extra documents never expire. See pricing.

No. A document is used when the pact is sent and is not returned afterwards. A draft costs nothing until you send it.

Yes. Save it as a template: upload it once, and every new pact starts from its own copy of it. Changing or deleting a template later does not touch the pacts made from it.

Records and security

Every signer, every CC and you get an email with two PDFs: the signed document with every field stamped in, and its sigil, the certificate of completion. The sigil lists the SHA-256 hash of the document that was sent and of the signed result; each signer's name, email, IP address and browser; the consent they accepted and when; and every event in the pact's history.

When you create a pact its PDF is frozen and its SHA-256 hash recorded, and every signature is checked against that hash. The sigil prints the hashes, so anyone can compute the SHA-256 of their copy and compare.

Yes. With a verified custom domain, signers open their links on your own hostname (sign.yourcompany.com) and see your name, logo and colours. See pricing for which plans include domains.

Yes: a JSON API for templates and pacts, and an MCP server so an AI assistant can create and send pacts for you. Both need the Pro or Business plan; any account can create API keys. See the developer docs.

The words

Most e-signature services borrow from the post office: you put a document in an envelope and mail it. We would rather name what actually happens: people make an agreement and seal it. The words below come from the same place our name does.

The words we use

A sigil is a seal: the word is Latin sigillum, "little sign", and it is where English seal comes from. The rest of our vocabulary follows from it.

Sigil

The certificate of completion attached to every sealed pact: who signed, when and from where, with the hashes that prove the document is unchanged. Also our name.

Origin From Latin sigillum, "little sign", a diminutive of signum, "sign, mark". The same word passed through Old French to become English seal. In medieval and Renaissance magic a sigil was a symbol standing for a spirit or a power; the Lesser Key of Solomon draws one for each of its 72 spirits. In The Book of Pleasure (1913) the artist Austin Osman Spare made sigils out of written intentions, folding a sentence into a single mark, an idea chaos magic later took up. Tabletop players know Sigil as the City of Doors, the hub of the 1994 Dungeons & Dragons setting Planescape.

Pact

A document sent out for signature, with its signers, their fields and its whole history. Other services call it an envelope.

Origin From Latin pactum, "something agreed", from pacisci, "to make an agreement", a relative of pax, "peace". The legal maxim pacta sunt servanda, "agreements must be kept", still underpins contract law and the law of treaties. In fantasy a pact is the bargain a warlock strikes with a patron for power; ours only ask for a signature.

Glyph

A short code typed into your document, such as \s1\, that marks where a field goes and which signer fills it in.

Origin From Greek glyphē, "carving", as in hieroglyph, "sacred carving". In type design a glyph is the drawn shape of a character, which fits: Sigil finds yours by reading the letters on the page. Players will remember the glyph of warding, a mark that waits on a surface until someone sets it off.

Sealed

A pact is sealed when the last signer finishes: every field is stamped into the PDF, the sigil is attached, and everyone gets the copy.

Origin Seal comes from Old French seel, from the same Latin sigillum as sigil. Wax seals closed letters and proved who sent them, and for centuries a deed took effect only once it was "signed, sealed and delivered".

Lapsed

A pact lapses when its signing deadline passes before everyone has signed. Its links stop working and nothing more can be signed.

Origin From Latin lapsus, "a slip", from labi, "to slip". In law an offer lapses when its time runs out unanswered, and so does an insurance policy left unpaid.

Void

A pact the sender withdrew after sending it. Every link stops working at once.

Origin From Old French voide, "empty", from the family of Latin vacuus. A contract that is void has no legal effect at all: it is as if it were empty.